Data Privacy

When we collect your personal data, we undertake to comply with the legal and regulatory provisions in force.

1. Responsible for processing your Data Privacy

Ets Henry Pierre & Fils

SAS - Headquarters: La Gare - 38840 St-Hilaire du Rosier - France
Share capital: 1,000,000 euros
RCS Grenoble 065 502 361
Intracommunity VAT: FR33065502361
Telephone: +33 (0) 4 76 64 50 06

Director of publication: Patrick FAURE, President.

2. Data protection officer

Mr the Data Protection Officer
2, rue Raymond Pitet 38100 Grenoble, France
Telephone: +33 (0) 4 76 85 78 00

3. Methods of collecting personal data

We undertake to obtain your express and prior consent before any processing of your personal data.

We may collect your personal data through different channels, for example:

By completing a form to participate in a commercial or promotional operation;
By subscribing to our newsletter;
By contacting our customer service by phone, e-mail or mail;
By subscribing to an account opening;
By subscribing to one of our loyalty programs;
By opening an account on our site;
By purchasing a product from our site.
We may also collect your personal data through the cookies we use when you browse our site.

4. Categories of personal data

When you agree to provide us with your personal data, we generally ask for your contact details (eg name, first name, address, telephone number, e-mail, IP address, etc.). In certain situations, we may request the communication of additional data (eg opening an account, participating in a trip as part of a promotional operation, etc.).

5. Purpose of processing

Depending on the scope of your consent, the personal data we collect allows us in particular:

To contact you in order to answer your questions;
To send you commercial and promotional communications (newsletters, catalogs, advertisements, etc.);
Administer your account with us;
To administer your participation in our commercial and promotional operations;
To process your product orders;
Carry out satisfaction surveys in order to improve our offers;
To improve the functioning of our sites;
To process your complaints;

6. Managing your subscriptions to our communications

We only send you our commercial and promotional communications after having obtained your express and prior consent to this end.
You have the option to unsubscribe at any time from any future communication from us, using one of the following unsubscribe options:

by clicking on the “unsubscribe” link at the bottom of our newsletter emails;
by accessing your online settings and changing your communications preferences;
Given the time required to process your request and our schedule for sending our communications, you may receive communications that are already in preparation on the day of your unsubscribe request.

7. Recipients of personal data

Depending on the scope of your consent, the recipients of your personal data may be:

HENRY TIMBER, Ets Henry Pierre & Fils only;
HENRY TIMBER, Ets Henry Pierre & Fils and the other companies of the SAMSE group (see the list of companies on:

In any case, we may need to share your personal data with our third-party service providers to carry out a number of processing operations on our behalf. These service providers act as processors for the processing of your personal data. We require our service providers to effectively protect the confidentiality and security of your personal data and to comply with applicable regulations.
Your personal data will not be published without your knowledge nor exchanged, transferred or assigned to third parties.

8. Transfers of personal data

Your personal data may be processed by a service provider located in a country outside the European Union. We inform you that the regulations in force in some of these third countries regarding the protection of personal data do not offer a sufficient level of guarantee. We therefore take all appropriate measures to ensure the confidentiality and security of your personal data.
We may be required to transfer (part of) our activity to another company. In this case, such transfer of ownership could include the transfer of your data.
We will not disclose your personal data without your prior authorization unless required by law.

9. Retention period of personal data

We only keep your personal data for a reasonable and necessary period of time, taking into account the purpose of the processing and your wishes.

10. Technical and organizational security measures

We undertake to take the appropriate technical and organizational security measures against any deterioration, destruction or illegal use of your personal data. These security measures may include the use of secure registration forms, data encryption, and restricted access to your personal data.

11. Cookies

We invite you to consult our COOKIES page

12. Your rights

You have a right of access, rectification and opposition to personal data concerning you, which you can exercise at any time by contacting us at the contact details provided in article 1. "Responsible for processing your personal data".

13- Modification of our Data privacy policy

We can change this policy at any time. We therefore invite you to consult this page regularly.

Last updated: 01 juin 2021